Refund policy

Returns & Exchanges

We want you to be completely satisfied with your purchase. If for any reason you're not, we offer easy returns and exchanges.

Return Policy

You may return any item within 30 days of purchase for a full refund or exchange, provided the item is unused, in its original packaging, and in the same condition as when it was delivered.

How to Return or Exchange

1. Contact our customer support team at support@themoresvillage.com to initiate a return or exchange.
2. Fill out the returns form enclosed with your package.
3. Pack the item securely and ship it back to us using the provided return label.

Refund Processing

Refunds are typically processed within 5-7 business days after we receive the returned item. You will be notified once your refund has been processed.

Exchange Policy

Want a different size or color? Simply follow the same process for exchanges. We will ship your replacement item once we receive the original.